Lack of Travel Has Harmed Business Relations, Chubb Survey Finds

Business travelers are eager to travel again for work and pleasure, but most are at the same time concerned about renting from COVID-19 and advocate extra precautionary measures.

They are also concerned that their lack of travel has affected their business relationships. This is the result of a survey by the insurer Chubb, in which business travelers in North America, Europe, the Asia-Pacific region and Latin America took part.

Almost three quarters (74 percent) of business travelers said pandemic restrictions made their jobs less effective, and 76 percent said COVID-19 affected their ability to maintain relationships with customers and / or business partners.

Just under 75 percent said the pandemic made their customers less effective and affected their ability to develop new stores or sales.

Almost 85 percent of respondents said they are concerned that the pandemic is over so they can travel again.

Some felt the need to fly even during the pandemic.

Around 57 percent of respondents worldwide said that they felt comfortable at home and abroad during the COVID pandemic. Just over half said they were staying in a hotel, and just under half would only fly domestically.

Around 31 percent would only fly internationally, and 30 percent would take a taxi or a rideshare service. Only 23 percent would take a train, subway or bus.

While many business trips lead to large meetings or conferences, only 12 percent said they would be willing to attend an event or event with more than 100 people.

About 20 percent said they would not do any travel activities.

Approximately 68 percent of business travelers said they travel more comfortably for business than for leisure because their livelihoods depend on it.

Lasting effect

Business travel in the future may not be the same as it was before the pandemic. Around 82 percent expect the pandemic to have a lasting impact on business travel, and nearly 70 percent expect their employers to try to cut down on business travel in the future to save money.

The survey also offered some sort of indictment against the virtual meetings that companies relied on during the pandemic. More than 80 percent of respondents at various levels agreed that they missed something if they couldn't see the body language or other visual cues a person may get from face-to-face meetings.

While many business travelers are looking to resume their travel, most remain concerned about COVID health risks and travel difficulties, according to Chubb's survey.

About 81 percent said the pandemic will make them pay more attention to the travel insurance they have before they travel. Additionally, 86 percent of respondents broadly agreed that travel insurance would make them more comfortable on business and leisure trips.

Interestingly, 75 percent of business travelers said they would be willing to pay more to keep the center plane seat open - something that experts believe may reduce the risk of COVID-19. About 77 percent said it was safe to fly when protocols such as wearing a mask were followed.

A little less than 40 percent would be willing to eat inside a restaurant.

The full survey reads "Time to Fly: The Impact Of Covid-19 On The Present And Future Of Business Travel".

source: Chubb

subjects Trends Chubb

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