Bruce Bentley

After the pandemic forced the big banks to expand their payrolls and expand their digital banking and customer support offerings, they returned to what they know: to wield the ax. This year, six top US banks announced layoffs and branch closings as part of aggressive cost-cutting measures. Wells Fargo announced, for example, that it is laying off a quarter of its workforce in an attempt to cut expenses of up to $ 10 billion in the coming years. The opposite is the case at New Jersey's 88 state-chartered community banks, where many are thriving thanks to an explosion in home mortgage refinancing and the profits generated by running the paycheck protection program. "This gave us a great opportunity to reconnect with our customers and help them with this pandemic mayhem," said Jane E. Allerman-Rey, president of Spencer Savings Bank, which has 20 branches in northern New Jersey and over $ 3 billion has in assets. “It was a great opportunity to attract new businesses. "...

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