Recognizing bias, changing recruitment key to D&I
Changing recruiting behavior and identifying bias are critical to making progress in creating a diverse and inclusive insurance industry, experts said at a Wednesday session at the Risk & Insurance Management Society Inc.'s 2021 conference, which was held virtually. "Diversity comes in many forms," said Lauren Young, Chicago, director of diversity and inclusion at Zurich North America. "You need to build relationships with a wide variety of groups to bring the best talent into your company." In the session, moderated by Elanee Gashaw, New York Partner for Diversity Partnerships and Sourcing, Marsh & McLennan Cos. Inc., industry experts discussed strategies for recruiting diverse talent and overcoming prejudice in hiring. "If you don't think outside the box, you're recycling the same people over and over again," said Frank Acosta, president and CEO of The Risk Management Group Inc. in Miami, New Blood in It. Either attract the...