Recognizing bias, changing recruitment key to D&I


Changing recruiting behavior and identifying bias are critical to making progress in creating a diverse and inclusive insurance industry, experts said at a Wednesday session at the Risk & Insurance Management Society Inc.'s 2021 conference, which was held virtually.

"Diversity comes in many forms," ​​said Lauren Young, Chicago, director of diversity and inclusion at Zurich North America. "You need to build relationships with a wide variety of groups to bring the best talent into your company."

In the session, moderated by Elanee Gashaw, New York Partner for Diversity Partnerships and Sourcing, Marsh & McLennan Cos. Inc., industry experts discussed strategies for recruiting diverse talent and overcoming prejudice in hiring.

"If you don't think outside the box, you're recycling the same people over and over again," said Frank Acosta, president and CEO of The Risk Management Group Inc. in Miami, New Blood in It. Either attract them through social media, or attract them to local schools or networking associations. "

However, employers need to go beyond just recruiting and ensure they take steps to remove biases that can appear in interview panels or resume selection, said Roianne Nedd, global director of diversity and inclusion at Oliver in South Croydon, England Wyman, a subsidiary of Marsh & McLennan Cos.

For example, employers should assemble a diverse group of human resource managers and teach them to "take really good notes to provide evidence of how they rate applicants" so that they can hold each other accountable and "probably balance each other out" . " She said.

Employers should also hold themselves accountable by posting their own demographic information on their diversity progress, ”said Ms. Nedd.

"Diversity is one of the few areas where people take action against numbers (key performance indicators)," she said. “I'm a fan of measurement. ... You can't just have one different candidate and expect that to lead to change. "

"If you cannot lead with a certain amount of transparency and honesty, it will be so difficult to establish the level of trust and accountability that is required in the work ahead," said Ms. Young. "The more companies are willing to be honest about where they are today ... the better we will be."


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https://businessservicesnews.ca/2021/04/27/recognizing-bias-changing-recruitment-key-to-di/

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