World Finance earns national Top Workplaces designation

This year, the award was particularly significant as it honored companies that have successfully built and sustained strong employee relationships and cultures of success amid unprecedented challenges.

Chad Prashad, CEO of World Acceptance Corporation, parent company of World Finance, and Clint Dyer, chief branch operations officer, say the impact of the global health crisis brought many changes to World Finance, each with a spirit of flexibility, adaptability and flexibility must embrace innovation.

And because of the global workforce effort and corporate culture, especially a supportive CEO who recognizes that life has changed, employees and managers have approached the issues together, always with a customer focus in mind.

World Acceptance (NASDAQ: WRLD) was founded in 1962 and provides personal installment loan solutions and personal tax preparation and filing services to more than 1 million customers per year.

The company mainly serves a segment of the population that does not have direct access to credit. However, unlike many other lenders in this segment, World works with its clients to understand their broader financial images, ensure that individuals have the ability and stability to make payments, and help them meet their financial goals.

In its most recent fiscal year, the company helped more than 225,000 people improve their creditworthiness from both subprime and deep subprime financial situations.

A key during the pandemic has been increasing communication through video calls and other means to ensure the offices are well connected with company leaders and support staff and are focused on short-term goals, say Prashad and Dyer.

In addition to the introduction of virtual and remote technology for corporate communication, company employees, branch managers and auditors switched to remote work as early as mid-March 2020.

Flexible branch hours have been added to better meet the needs of workers and parents affected by school closings, as well as a digital loan application and funding process to support social distancing.

Early on, World began texting customers and store employees explaining how to defer loan payments without penalties and fees during the pandemic.

According to Prashad, the Top Workplaces USA Award “shows that our initiatives and commitment to culture are really changing the lives of our nearly 3,500 team members, and how that commitment is reflected in the care they put into serving World Finance clients in communities throughout the country."

“We work hard not only to serve our customers, but also to create a culture and environment that encourages every member of our team to serve with empathy and expertise,” he says.

What has been an advantage for the company, says Dyer, is the familiar atmosphere in which most branches only employ two to three people.

"Covid wasn't a time to fake it," adds Dyer. "Who you were showed up."

World Finance employs more than 3,300 people in over 1,200 branches in 16 states. An additional 200 people work at the company's headquarters and call center on Main Street in downtown Greenville.

Earlier this year, World Finance surprised 10 nurses on the Covid-19 frontline with a collective gift of $ 20,000 at the Dr. Oz Show.

The world's mission is to help people "get back to goodness," and the nurses' selfless dedication to their patients embodies the company's goal of helping others in a time of need, say representatives of the world.

As members of the virtual audience, the nurses were surprised by the news of the gift during the show, which aired on February 4th, and were made aware of their experience working on some of the highest risk Covid floors in hospitals across the country selected.

read more

https://businessservicesnews.ca/world-finance-earns-national-top-workplaces-designation/